BNETAL SUREDELIVER FAQ

SureDeliver®:
Healthcare Regulatory Compliant
Enterprise Gateway

Turnkey Solution
for Affordable Care Act
Compliant
Connectivity &
Security

EHR Meaningful Use
Stage 2 Compliant
Connectivity &
Security

Highly Secure, Robust,
Scalable and Maintainable

BNETAL: Trusted Advisors on
National Health IT
and Security Projects

Customer Focused
Responsive Service

Hands on Approach to
Solving Challenges

Satisfied Customers,
Repeat Business

SureDeliver® Frequently Asked Questions


Image 1
    How does SureDeliver help with ACA Section 1104 connectivity compliance?
    SureDeliver® meets and exceeds the connectivity and security requirements in the Affordable Care Act (ACA) Section 1104 regulations. SureDeliver® has a turn-key, secure and robust implementation of the CAQH CORE Connectivity Operating Rules, which are mandated for Health Plans and State Medicaids for compliance with ACA Section 1104. It is supported by industry leaders in CAQH CORE Connectivity expertise, who also have decades of experience in implementing and supporting nationwide networks such as CDC PHIN. For more information on the technical challenges in implementing the connectivity requirements and how SureDeliver® can help lower your risks and reduce your implementation time, read our white paper.


    Does SureDeliver perform HIPAA EDI (X12) data processing?
    HIPAA EDI (X12) data processing is addressed by a separate product, BNETAL SureEDI, which can be installed on a stand-alone basis or as an add-on to SureDeliver. SureEDI has turnkey integration with SureDeliver. SureDeliver® provides interoperability, connectivity and security at the transport and message envelope and authentication layers. SureEDI provides EDI mapping, validation and processing (adjudication) of the X12 data content. Between SureDeliver and SureEDI, BNETAL provides end-to-end processing support for EDI transactions.

    How does SureDeliver help in Healthcare?
    Image 1
    SureDeliver has a robust implementation of CAQH CORE Connectivity Operating Rules for Healthcare Payers (Health-plans), State Medicaids, Clearinghouses and Healthcare Providers, for eligibility/claims processing for efficiency as well as for compliance with ACA Section 1104.

    SureDeliver supports Public Health Reporting in a CDC PHIN compliant manner. By implementing multiple types of open standards such as SMIME, SOAP+WSDL, HTTP+MIME, Web-Services Reliable Messaging, SureDeliver can support various data transfer workflows that are needed by Health Information Exchanges. Due to its high degree of security, it is ideal for use in Healthcare where information transferred can be sensitive.


    How does SureDeliver help in Healthcare Regulatory Compliance?
    Image 1
    SureDeliver implements data exchange the requirements of Affordable Care Act Section 1104 which are mandated for HIPAA covered entities for their healthcare administrative transactions. It also implements the data exchange requirements of Meaningful Use of EHR (Stage 2 and beyond). BNETAL has significant expertise in healthcare regulations and standards, which can be leveraged by customers.


    How does SureDeliver help with Healthcare Eligibility/Benefits transactions?
    SureDeliver implements the Council for Affordable Quality Healthcare (CAQH)'s CORE Phase II Connectivity and Security Rule. This rule is based on the use of SOAP+WSDL or HTTP+MIME envelopes for Real-time and Batch transactions between Healthcare Providers and Healthcare Payers. By providing out-of-the-box support for CORE Phase II Connectivity Rule, SureDeliver supports healthcare eligibility and benefits transactions.


    How does SureDeliver help with Health Information Exchanges (HIEs) and the Nationwide Health Information Network (NwHIN)?
    Image 1
    SureDeliver implements NwHIN Exchange and NwHIN Direct standards, CDC PHIN Standards and CAQH CORE Connectivity Operating Rule. Due to its high degree of security, it is ideal for use in Healthcare where information transferred is typically of a highly sensitive nature.


    How does SureDeliver help with Public Health Reporting?
    SureDeliver implements the CDC PHIN compliant interfaces, hence it can be used to send secure and reliable messages to public health entities across the US that have CDC's PHIN Messaging System. By providing strong security (2-way SSL/TLS and XML Encryption for data), secures sensitive healthcare related information in transit across the public Internet.


    How does SureDeliver help with Financial Data Reporting?
    Image 1
    SureDeliver provides a very high level of security for data, while allowing businesses to use the public Internet for data transfers. The security is provided at several levels - strong encryption of the data, encrypted and authenticated transport (2-way SSL), audit logging, and strong access control to end-points and for administration. Many industry profiles are provided - SOAP, HTTP+MIME, ebXML, Web-Services Reliable Messaging (WSRM), SMIME, IHE XDR, NwHIN Direct, etc., for interoperability, security and reliability of file transfers.


    How is SureDeliver different from File Transfer Protocol (FTP)?
    FTP is a file transfer protocol that can be used for sending/receiving files. However it does not provide security (e.g., encryption and two-way authentication) or reliability (e.g., once and only once delivery) features. Also, FTP is primarily intended for manual uploads/downloads of data. SureDeliver is intended for automated, encrypted, authenticated, and reliable file transfers.


    How is SureDeliver different from Email?
    Image 1
    Email provides an easy method for transfering files or data, but this mode of file transfers does not provide security (e.g., encryption and two-way authentication) or reliability (e.g., once and only once delivery) features. Also, Email is intended for manual sending of data. SureDeliver is intended for automated, encrypted, authenticated, and reliable file transfers.


    How is SureDeliver different from Virtual Private Network (VPN) solutions?
    VPN solutions are typically used to provide encrypted channels over public networks for the purpose of supporting user sessions over such channels. VPN solutions are typically not geared towards automated B2B file transfers across public networks. In addition to providing high degree of security for data exchanges (above and beyond what is normally provided with a VPN connection), SureDeliver provides a rich feature set to automate, route/triage and proactively manage the data exchanges. The out-of-the-box support for several interoperability standards in SureDeliver ensures easy data exchange setup with other products that implement those interoperability standards.


    What hardware and software is needed to run SureDeliver?
    Image 1
    A server grade machine with minimum 1Gb physical memory can run SureDeliver. We recommend the use of commercial grade Database servers like Oracle, SQL Server, although SureDeliver supports PostgreSQL and MySQL. SureDeliver runs on Windows, Linux or Solaris. Please contact us for more information.


    Does SureDeliver need to be monitored by someone constantly?
    No. SureDeliver automatically retries and re-schedules message delivery based on conditions of your network connectivity. It has extensive alerting and reporting capabilities built-in, hence it reduces the need for manual inspection. A weekly review of message inbound or outbound queues is recommended in case of long lasting or other unrecoverable network connectivity failures.


    Can the SureDeliver system be administered remotely over a network?
    Image 1
    Yes, the SureDeliver system has a web-based user-interface and can be logged into remotely with the user's password. Additional access control options are available from ManageSecure [visit www.ManageSecure.net]


    How long does it take to setup SureDeliver?
    Basic installation and setup of SureDeliver can be done within 30 minutes. SureDeliver has graphical support for installation and configuration that makes this simple. For setting up SureDeliver such that secure messaging can be conducted over the Internet, firewalls/DMZs need to be setup, certificates need to be installed etc., which could take time depending on the organization that is installing these components.

    There are several options for integration of SureDeliver with applications with varying levels of ease of integration and associated flexibility. Depending on the requirement for application integration, and the level of coupling between the application and SureDeliver, integration time will vary.


    We use Secure FTP for our file transfers. How would SureDeliver work with this?
    SureDeliver has a robust implementation of Secure FTP (SFTP) in addition to the other ineteroperability and security standards that it supports, hence you can use SureDeliver's SFTP to benefit from the uniform management interface for both types of transport (i.e., the newer regulatory compliant connectivity and legacy). When used for turn-key regulatory compliance, you can use SureDeliver as a parallel gateway to your current file transfer methods like SFTP. In this case, your clients can continue to use SFTP for exchanging files with you, and use SureDeliver for some transactions for which SFTP is not required or for transactions where SFTP is not a good fit (e.g., for real time transactions).


    How can we learn more about SureDeliver including pricing information, custom applications, etc?
    Contact Info@SureDeliver.com or Info@BNETAL.com. Be sure to include your name, company name, title and contact information.